Shipping & Pick-Up Policy

At DeerRun, we take great care to ensure your order reaches you quickly and safely. Below are details on processing, delivery, shipping methods, pick-up options, and potential additional charges.

Processing Time

-In-stock orders are usually processed within 1–2 business days (excluding weekends and public holidays).

-During busy periods (e.g., holidays), processing may take slightly longer.

Shipping & Pick-Up Options

Delivery Type Cost Delivery Time Coverage / Notes
Standard Delivery Free (some items may incur a small fee) 3–5 business days UK warehouse, most areas
36-Hour Door-to-Door £9.90 Order by 24:00 today → delivery by 12:00 the day after tomorrow (workdays only) Greater London & West Midlands
24-Hour Door-to-Door £99 Within 24 hours  Greater London & West Midlands, dedicated team
Pick-Up (Self Collection) Free Same day if order ready At our UK warehouse (see address below)

Special Notes

-Treadmills are shipped from our UK warehouse.

-Accessories may ship separately from an overseas warehouse if out of stock locally.

-If you order both treadmills and accessories together, your package may be split to ensure treadmills are delivered as quickly as possible.

-Accessories shipped from overseas usually arrive within 10–14 days.

-Remote Area Postcodes: Orders to AB, IV, PH, and PA may be subject to additional shipping charges depending on distance or weight. We will contact you before dispatch if extra fees apply.

Pick-Up Address & Contact

Address:
Unit 3 & 3a, Granada Trading Estate, Oldbury, West Midlands

Phone: +44 7427 311584
Email: treadmill@pitpatpower.com

Opening Hours:
Mon – Sun: 9:00 am – 10:00 pm

Contact Us

If you have any questions regarding shipping, delivery, or pick-up, please contact us at:
treadmill@pitpatpower.com